Terms of Use

RivaTrip.com is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the 'Terms of Use' or 'Agreement'). Please read the terms of Use carefully. By accessing or using this Website, booking any travel products or services on this Website, or contacting our call center agents, you agree that the Terms of Use then in force shall apply. If you do not agree to the Terms of Use, please do not use or make bookings through this Website or our call center agents. at any time change these Terms of Use and your continued use of this Website is conditioned upon acceptance of the updated Terms of Use.

RULES USE OF THE WEBSITE

** As a condition of your use of RivaTrip.com, you warrant that **

1. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Riva Tours Travel Tickets selling L.L.C  based on UAE.

2. Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

3. We accept payments online using Visa and MasterCard credit/debit card in United Arab Emirates dirham, Saudi riyal and US dollar. 

4. The cardholder must retain a copy of transaction records and Merchant policies and rules.

5. User is responsible for maintaining theconfidentialityof his account.

6. User is responsible for maintaining the confidentiality of his account.

7. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

8. You possess the legal authority to create a binding legal obligation,

9. You will use this Website in accordance with the Terms of Use, 

10. You will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act,

11. You will inform such other persons about the Terms of Use that apply to the reservations you have made on their behalf, including all rules and restrictions; 

12. All information supplied by you on this Website is true, accurate, current and complete, and

13. If you have an online account with this Website, you will safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time without notice and for any reason, including, but not limited to, for violation of these Terms of Use.

PROHIBITED ACTIVITIES

1. Use this Website or its contents for any commercial purpose.

2. Make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand.

3. Access, monitor or copy any content or information of our RivaTrip.com using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission.

4. Violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website.

5. Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure.

6. Deep-link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission.

7. 'Frame', 'Mirror' or otherwise incorporate any part of this Website into any other website without our prior written authorization.

8. The content and information on RivaTrip.com (including, but not limited to, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your travel itinerary (and related documents) for travel or services booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:

   1. The wrong product was sent by the merchant.

   2. The product is defective.

   3. The product was damaged in shipping.

   4. The item was not delivered on the agreed time.

If your booking or account shows signs of fraud, abuse, or suspicious activity, we may cancel any bookings associated with your name, email address, or account, and close any associated accounts. If you have conducted any fraudulent activity, we reserves the right to take any necessary legal action and you may be liable for monetary losses to, including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact us.